Platform Policies

Guidelines, terms, and commitments for using Rintera.

Privacy Policy

At Rintera, we believe privacy is a prerequisite for sovereignty. This policy outlines how we protect the "common ground" while ensuring you retain ownership of your community data and control of your Garden collection.

Last updated: August 31, 2026

Information We Collect

To operate the "Two-Face" engine (public storefront + private hub), we collect specific data points:

  • Identity Data: Name, email, and family structure required for account creation.
  • Community Data: Profiles, event descriptions, and public pages you choose to publish.
  • Financial Ledgers: Transaction records for "Slip & Verify" payments (we track the record, not the bank credentials).
  • Usage Analytics & Cookies: Anonymized data and essential cookies to keep you logged in and help us improve platform performance.

Rintera Garden Privacy

You can use Rintera Garden without creating an account. We designed the Garden so your personal plant collection stays on your device.

  • Local Plant Collection: Your selected plants and preferred garden region are stored in your browser's local storage. Rintera does not save this collection to an account or server database, and it is not transmitted when you export a garden file.
  • Weather Location: To provide location-relevant weather, we may use an approximate location derived from your IP address. Weather coordinates are sent to Open-Meteo solely to retrieve forecast information. This processing is separate from your locally stored plant collection.
  • Your Control: You can remove your saved plant collection by clearing it in the Garden or clearing Rintera's site data in your browser.

In short: Your plant collection stays in your browser and is used only to personalize Garden tools on your device.

How We Use Information

Your data serves the infrastructure. We use it to:

  • Facilitate your community's operations (rosters, events, payments).
  • Authenticate members and secure private hubs from unauthorized access.
  • Send critical service notifications (not marketing spam).
  • Process your monthly platform subscription (via secure payment processors).

Note: We do not mine your member data for advertising purposes. Your community roster belongs to you, not to advertisers.

Information Sharing

  • No Sale of Data: We do not sell personal information to third parties.
  • Community Isolation: Your private data is only shared with the specific communities you actively join.
  • Legal Compliance: We comply with valid legal requests if required by law.

Trusted Service Providers

We work with essential infrastructure partners (e.g., Stripe for billing, AWS/Vercel for hosting). They have access to data solely to perform these tasks and are contractually obligated to protect it.

Child Privacy & Safety

  • Strict Protection: We do not knowingly collect personal information directly from children under 13 without parental consent via the Family Account structure.
  • Parental Control: Parents have full control over their child's profile and visibility within a community.
  • Data Minimization: We encourage communities to collect only the minimum necessary data for safe event operations.

For Parents

If you believe a community has inadvertently collected information about your child without your consent, please contact support@rintera.com immediately.

Data Security

  • We implement industry-standard encryption (SSL/TLS) for data in transit and at rest.
  • Access to private community hubs is strictly gated by authentication.
  • We regularly review our security infrastructure to protect against unauthorized access.

Your Rights

  • Portability: You may export your community data (CSV/JSON) at any time. It's your data.
  • Correction: You may update or correct your personal information instantly via your profile settings.
  • Deletion: You may request full deletion of your account. (Note: Financial records may be retained for tax compliance).

Exercising Your Rights

Email: support@rintera.com

Dashboard: Use the "Export Data" tool in your Admin Settings.

Response Time: We aim to process all data requests within 15 days.

Privacy Inquiries

For privacy-related inquiries or to exercise your rights regarding your personal data, please contact our Privacy Team.

By using Rintera, you consent to the data practices described in this Privacy Policy.